REWE Group AG - PENNY Markt GmbH (PENNY) CRM
What is a CRM?
[edit]"Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth."
What's the aim of our Penny CRM?
[edit]As we have been working with Penny Markt GmbH for quite some time now in the form of countless projects, we have been able to analyse the re-occurring tasks and our aim for the Penny CRM is to automate as much as possible where we can.
What can our Penny CRM do?
[edit]Our Penny CRM has the following features:
- Add/Edit/Delete project participants (see screenshot #1)
- View the KPIs for all projects (see screenshot #2)
- Allows you to incorporate event tracking into your projects (see screenshot #3)
How can I access the Penny CRM?
[edit]https://apps.penny.de/0f56AOFJbvmxQuBlcai3UwGkpWGwJvYW/index.html
Login credentials can be found via LastPass by searching for "PENNY CRM".
Got a feature request?
[edit]As the whole concept behind the Penny CRM was to save time, we would love your feedback/ideas for future features! Please have a chat with David Smith (-125, david.smith@parasol-island.com).