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https://www.twilio.com/console

Ask Sebastian Druschel or David Smith for your user account.

Setup for the xperience.cloud

Setup a Alpha Sender ID (Showing a Name instead of a Number as SMS Sender)

Please mind that Alpha Sender ID's does not work global. For Details read here: https://support.twilio.com/hc/en-us/articles/223133767-International-support-for-Alphanumeric-Sender-ID.

1. Goto Messaging Services: https://www.twilio.com/console/sms/services
2. "Create a Messaging Service", if non exists for your Client. Mind to use our Agentursoftware Common Client Name.
3. "Add Senders to Service" and choose "Alpha Sender" as "Sender Type".
4. Add your senders name to the "Sender Pool", please mind that there is a max of 11 characters.
5. Add one or more Long Code Fallback Senders to your "Sender Pool"
6. Choose "Messaging Services"/"Properties" to get the "Messaging Service SID".
7. Configure "(Global) Event Settings"/"Twilio (SMS/ Voice) Seetings"/"Alpha Sender ID (Messaging/ Messaging Services/ SID)" in your xperience.cloud Subsite.
8. Test!